What is Super Hero Squad Online?
For more on Super Hero Squad Online, or SHSO, please check out our What is SHSO? page.
Why is (my favorite hero)'s page still blank?
SHSO is a big game, with many, many heroes and characters. There was a lot of info to get onto the site, and we didn't want to make you wait until it was ALL done! Don't worry, though, it will get there!
I need help with a Challenge/Mission/Something!
For Help with Challenges, check out our Challenge Guide, or look in the Challenge Corner on the Forums. If you need help with a specific Mission, check out the Mission Guide. For help with Cards, look at the Card Game Guide, or ask in the Forums. Anything else, head to the Forums and ask away!
I have a problem with my SHSO Account! (Glitched, Can't Access, Been Hacked)
We're not Gazillion employees. We can't help you fix your account or get it back, but on the What is SHSO? page, you'll find all the ways to contact Gazillion, along with the contact information for their Community Liasion, Mysteria. Contact them via one of those methods, and tell them exactly what the problem is. They'll do their best to help you.
When is (Specific hero or villain) coming to SHSO?
Again, we're not Gazillion employees. We do have what we call "Code Breakers" who read into the SHSO game code downloaded unto our computers after each update to get a glimpse of what Gazillion could be releasing in the near future (available on our Codebreakers page!) but it's not exact, and it's not very far ahead. Instead, why don't you come to our Most Wanted thread in the SHSO Talk part of the Forums and tell us what you'd most like to see come to the game? Maybe Gazillion will read it!
Do you have any Codes?
When Gazillion releases codes for free gold/silver/fractals/heroes, whatever, we always post them on our Facebook page or in the Forums. Look for an upcoming Pinned thread on Gazillion codes for goodies!
There are phrases in the walkthroughs I don't understand. What do they mean?
P1, P2, or P3
HU
CC
Knockback/up
Stun
Boss
Mini-Boss
Proc'd
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Accronym for your Right Click Attack. The Number describes which of the three power attacks a hero has. Only one is active at a time, and that can be chosen at the Mission start screen, or via the attack HUD under your Hit Point Meter during Missions.
Acronym for Hero-Up! The hero's Super Attack.
Acronym for Crowd Control. Crowd Control is a general term for Knockback, Knockup, Stun, Slow, ect.
The effect of knocking a Hero/Villain/Minion backwards or upwards. It takes them time to recover and get back up.
Freezing a Hero/Villain/Minion in place and unable to do anything until the effect ends.
The main villain of a mission that you fight at the end to complete the mission. (Doom, Ultron, Loki, ect)
A Villain that appears in a mission that you must fight before fighting the Boss. (Abomination in the MODOK Mission, ect)
Another word for "Trigger". Example: "I proc'd the slow on the boss to prevent him from hitting me"
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